CONTENTS:

I. The nature of operational research

Connective summary
1. An initial Posture
2. On fixing belief
3. Some dangerous precedents
4. The wedged bear
5. The new look

II. The activity of operational research

Connective summary
6. About models
7. Models in aspic
8. The formal languages
9. A walk in the ramified system
10. Apollo's gift

III. The relevance of cybernetics

Connective summary
11. About systems
12. Coping with complexity
13. Controlling operations
14. Self-Organizing systems
15. Controlling entreprises

IV. Outcomes

Connective summary
16. The outcome for industry
17. Information and automation
18. The outcome for government
19. The outcome for management science
20. On practicability